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Packet Loss

simonhiggs
Grafter
Posts: 33
Registered: ‎19-09-2013

Packet Loss

My Broadband Ping
Similar plots on the Ping Graphs page.
S.
10 REPLIES 10
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Packet Loss

We've spotted something odd and are getting it looked at.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
destin8
Dabbler
Posts: 20
Registered: ‎20-12-2013

Re: Packet Loss

Jumping in on this... my ping graph is showing the same: http://www.thinkbroadband.com/ping/share/3d49d1d9f8cebc130b39813e3c01d5af.html
Stanman24
Grafter
Posts: 57
Registered: ‎16-12-2013

Re: Packet Loss

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Packet Loss

It looks like it's sorted now.
Kelly Dorset
Ex-Broadband Service Manager
destin8
Dabbler
Posts: 20
Registered: ‎20-12-2013

Re: Packet Loss

Yes, mine's fixed -- thank you!
simonhiggs
Grafter
Posts: 33
Registered: ‎19-09-2013

Re: Packet Loss

Thanks chaps,
I've added my details to the TBB Ping Graphs thread.
S.
Finguz
Grafter
Posts: 397
Thanks: 1
Registered: ‎21-02-2013

Re: Packet Loss

Quote from: Chris
We've spotted something odd and are getting it looked at.

Quote from: Kelly
It looks like it's sorted now.

What was the problem?Huh
I ask because this looks just like the loss I was seeing several days ago, and it would be great to finally know what it is/was.
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Packet Loss

One of our fibre links between PCL and PTN/PTW was not very well.  They removed it (which sorted the issue) cleaned and put it back into service.
Kelly Dorset
Ex-Broadband Service Manager
simonhiggs
Grafter
Posts: 33
Registered: ‎19-09-2013

Re: Packet Loss

Quote from: Kelly
They removed it (which sorted the issue) cleaned and put it back into service.

More cleaning required, me thinks!
S.
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Packet Loss

Turns out that fibre isn't actually back in service...  Not sure what's happened now.  New problem raised: 79450
Kelly Dorset
Ex-Broadband Service Manager