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POP & IMAP

u5erx
Newbie
Posts: 3
Registered: ‎24-01-2011

POP & IMAP

Been receiving the following errors throughout the day today for my Plus email accounts via Outlook 2011 (Mac):
Temporary problem, please try again later.
Could not retrieve mail.
Error code: -17900
Has anyone else experienced this?
5 REPLIES 5
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: POP & IMAP

Hi u5erx,
As far as I know that error is an authentication error. Double check your username and password. Has it happened since?
Jojo Smiley
u5erx
Newbie
Posts: 3
Registered: ‎24-01-2011

Re: POP & IMAP

Hi
Username and password is correct, as it was/is happening intermittently throughout yesterday/today via my Vodafone K3520 broadband USB stick.
Note: this has worked without issue previously as i've used the same USB stick for the past 2 years, which led me to believe it may be a problem at Plus's end?
Obviously i dont experience this problem when connecting my notebook to my home broadband router.
Can you offer any further advice, pls?
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: POP & IMAP

I saw it a few times yesterday but a retry was fine - asked for a password/username
see also here http://community.plus.net/forum/index.php/topic,92821.0.html
u5erx
Newbie
Posts: 3
Registered: ‎24-01-2011

Re: POP & IMAP

Unfortunately 'retry' is not making a difference for me.
Also tried putting in the password again, no joy  Undecided
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: POP & IMAP

HI u5erx,
We do have a problem which has just been raise which may be what's causing your issue. we are currently investigating this.
Jojo Smiley