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Ordering router

danttgamer
Hooked
Posts: 5
Thanks: 1
Registered: ‎12-08-2018

Ordering router

Dear PlusNet

I Was wondering if it's possible to order a new PlusNet router for upstairs in my household

Kind Regards
Danny
4 REPLIES 4
Community Veteran
Posts: 1,822
Thanks: 360
Fixes: 41
Registered: ‎13-08-2015

Re: Ordering router

You can't have two routers on the same phone line.

 

If you wanted to set up another router as an access point then you would better off getting one from eBay or your favourite action site, as PN would charge you around £100 for another, assuming you got one back in August. (Or potentially you could one from a previous supplier, provided it is not locked to that supplier.

 

Plusnet Help Team
Plusnet Help Team
Posts: 524
Thanks: 71
Fixes: 27
Registered: ‎23-01-2018

Re: Ordering router

Hi danttgamer@

 

You can use another router as what is called a 'slave' router but it is probably best to look into powerline adapters.

 

We do sell powerline adapters via our customer service team but I'd also have a shop around for what is within your budget  online.

 

0800 432 0200

 

They are open 7:30AM-10PM every day.

 

Kind Regards

 

If this post resolved your issue please click the 'This fixed my problem' button
 OllieC
 Plusnet Help Team
JayG
Pro
Posts: 1,082
Thanks: 120
Fixes: 3
Registered: ‎30-10-2011

Re: Ordering router

What are you trying to achieve for upstairs - better Wifi or the ability to extend wired connectivity?

How well powerline adaptors works depends on your mains wiring - if upstairs is on a separate ring main you may find them unsatisfactory (as I did - buying a BT Smart Hub from ebay for improved Wifi capability and connecting my upstairs PC via a Wifi USB dongle worked best for me and avoided installing long runs of ethernet cable.)

Baldrick1
Aspiring Hero
Posts: 2,815
Thanks: 1,212
Fixes: 83
Registered: ‎30-06-2016

Re: Ordering router