Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Order update request ?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Order update request ?
Order update request ?
26-01-2013 9:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
Ordered fibre on Thursday from PN, currently with Sky on ADSL, included MAC obtained from Sky for installation next Thursday, however order status has been showing problem with the line.
Wonder if any kind PN staffer could advise what the problem is. Line is 0151xxx5140 Partial post code is L14
Concerned as I will obviously need to be available for engineer and I don't want to waste a day.
Cheers
Ordered fibre on Thursday from PN, currently with Sky on ADSL, included MAC obtained from Sky for installation next Thursday, however order status has been showing problem with the line.
Wonder if any kind PN staffer could advise what the problem is. Line is 0151xxx5140 Partial post code is L14
Concerned as I will obviously need to be available for engineer and I don't want to waste a day.
Cheers
Message 1 of 4
(859 Views)
3 REPLIES 3
Re: Order update request ?
26-01-2013 11:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You may want to edit your post to remove your phone number?
Message 2 of 4
(339 Views)
Re: Order update request ?
27-01-2013 6:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Dragon, I'd give PN a call. Customer support will be able to give you a quick answer & you'll be able to directly discuss your availability etc.
Message 3 of 4
(339 Views)
Re: Order update request ?
28-01-2013 12:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi dragon306,
Welcome to our community forums, always nice to have new faces around
I can see that we've got a date for your install and everything seems in-hand.
If you've got any questions or need anything chasing up then please give me a nudge and I'll be happy to help.
Chris
Welcome to our community forums, always nice to have new faces around
I can see that we've got a date for your install and everything seems in-hand.
If you've got any questions or need anything chasing up then please give me a nudge and I'll be happy to help.
Chris
Message 4 of 4
(339 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page