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Order date changed - WHY?

jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Order date changed - WHY?

HI Epyon,
That's how it should work! Smiley
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Order date changed - WHY?

I have no phone service or internet
Thats it in the switching period now?
EDIT: and an ingaged tone.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Order date changed - WHY?

Yes, could well be the switch over Smiley
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Order date changed - WHY?

How long does this take?
I want ma interwebs back so i can do useless and mindless stuff plox Smiley
EDIT:
paa
its alive
ADSL Link Downstream Upstream
Connection Speed 14303 kbps 443 kbps
Line Attenuation 25.5 db 14.8 db
Noise Margin 6.4 db 29.7 db
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Order date changed - WHY?

That's great. You know where we are if you need more assistance Smiley
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Order date changed - WHY?

Only question left is
is it 10 days before i can request uncapped upload and interleaving to get switched off?
oyeah how long does it take the my IP profile take to adjust i'm on a 8000kps one it looks like right now
EDIT
looks like its sorted its self out pretty quickly


Tracing route to www.bbc.net.uk [212.58.246.91]
over a maximum of 30 hops:
 1    <1 ms     1 ms     1 ms  192.168.0.1
 2    30 ms    29 ms    30 ms  lo0-central2.pcl-ag03.plus.net [195.166.128.239]
 3    29 ms    28 ms    29 ms  gi1-9-321.pcl-gw01.plus.net [84.92.6.72]
 4    29 ms    30 ms    33 ms  po4.pcl-gw02.plus.net [212.159.1.129]
 5    29 ms    30 ms    29 ms  po5.thn-gw02.plus.net [212.159.1.133]
 6    30 ms    29 ms    29 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
 7    29 ms    29 ms    29 ms  212.58.238.133
 8    31 ms    30 ms    30 ms  te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
 9    30 ms    30 ms    30 ms  212.58.255.12
10    30 ms    31 ms    30 ms  bbc-vip012.cwwtf.bbc.co.uk [212.58.246.91]

jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Order date changed - WHY?

I would definitely leave it for the 10 days before you start changing profiles and settings. I also would pay too much attention to the speeds during the first 10 days.
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Order date changed - WHY?

whats mtu? 
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Order date changed - WHY?

you seem to know your way round Kitz, look it up
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Order date changed - WHY?

I mean whats plusnets MTU setting is it the same as BTs ? 1500
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Order date changed - WHY?

Yes, 1500 Smiley
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Order date changed - WHY?

Thanks ^_^ i was getting packet loss as it was set for 1395 lol
anyways
next question
does this IP profile look odd to you ?
13272kbps
looks more like a bRAS ATM profile than an IP
could i get plusnet to match it?
thanks Smiley
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Order date changed - WHY?

It is playing silly so and so's again - mine is also showing a silly number - and while I am posting how about Plusnet increasing my profile from 3,500
Last time I had this it was apparently down to a mismatch between the BT systems
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Order date changed - WHY?

HI Epyon,
We have mentioned to BT about the funkiness with the profiles. I've also made some changes to your account so as it won't restrict any profile increases for you.
Jojo Smiley