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Orange light, Orange B and login won't work

Newbie
Posts: 1
Registered: 2 weeks ago

Orange light, Orange B and login won't work

My Internet went down today, box went orange. B flashes on and off randomly. Stays on for a while. Phone line works, rang myself. Managed to open the hub manager via xbox, only device I can connect via ethernet cable. Says not connected to Internet, hit connect, keeps making me log in but doesn't want to accept the password. Have tried to reset password but just keeps linking round and round to the log in page. Checked router via test socket, all still orange. I assume its an outside issue, But I desperately need Internet for my daughter to do her homeschooling during lockdown. Any advice on whether its something else that I can fix?