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Openreach timings

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Newbie
Posts: 2
Registered: ‎22-09-2014

Openreach timings

Hi,
I have an installation booked with Openreach for today between 1 and 6pm. They have to install fibre connection. It is now 4:42 and I have been downstairs all day since 12:30. There has been no knock on the door and no phone calls. How would I know if I have missed the installation guys? Thanks.
2 REPLIES 2
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Newbie
Posts: 2
Registered: ‎22-09-2014

Re: Openreach timings

He just came now at 5. So he will need to bring the modem.
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Grafter
Posts: 93
Registered: ‎18-08-2014

Re: Openreach timings

Hi Nandroid
Glad to hear the engineer arrived. He should have installed a new socket and an Openreach modem.
Is it the Plusnet router you haven't received as yet?