Openreach MK2 & Homeplug
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Openreach MK2 & Homeplug
13-01-2014 5:50 PM
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Re: Openreach MK2 & Homeplug
13-01-2014 6:14 PM
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Re: Openreach MK2 & Homeplug
13-01-2014 6:17 PM
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Re: Openreach MK2 & Homeplug
13-01-2014 6:18 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Openreach MK2 & Homeplug
14-01-2014 9:27 AM
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nga.enquiries@openreach.co.uk
14 Jan (2 mins ago)
to me
Dear Sir
Thank you for your enquiry about fibre broadband, you are connected to Cuckoo Oak exchange cabinet 8.
Your fibre broadband are now enabled and accepting order. I am afraid I have no information as to estimated speeds or date on the BT Wholesale Checker.
If you have any further questions, please ensure you have read the FAQ's on our website, http://www.openreachfibrebroadband.co.uk/faq/. If your question is answered within the FAQ section, we will not respond to your e-mail.
Regards
Tim Whitcomb
NGA Enquiries
e-Mail : nga.enquiries@openreach.co.uk
W Web: www.openreach.co.uk
I don't understand why I cannot order as it seem BT Wholesale never updating?
Can plusnet please investigate it as I cannot order anything yet.
Re: Openreach MK2 & Homeplug
14-01-2014 9:34 AM
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Edit: Do you know where your cabinet is? Can you see if it's been upgraded?
Re: Openreach MK2 & Homeplug
14-01-2014 9:41 AM
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Re: Openreach MK2 & Homeplug
14-01-2014 9:45 AM
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Try this one http://www.dslchecker.bt.com/adsl/ADSLChecker.AddressOutput and just put in a postcode / no number or house name. Then pick some house numbers on the next page to see what they say.
Re: Openreach MK2 & Homeplug
14-01-2014 9:53 AM
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Re: Openreach MK2 & Homeplug
14-01-2014 9:57 AM
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Try http://www.productsandservices.bt.com/products/broadband/infinity#services-checker (have a go with both your phone number and postcode)
It could be that it's literally just been activated and the databases still haven't been updated.
Re: Openreach MK2 & Homeplug
14-01-2014 10:02 AM
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I had done that, it say fibre isn't available and ask me to pre-register.
I wait for plusnet staff team to get in touch with BT Wholesale order and see if they can placed an order for me as they do have tool to check tag order (I hope it 80/20)
Re: Openreach MK2 & Homeplug
14-01-2014 11:33 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Openreach MK2 & Homeplug
14-01-2014 11:43 AM
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Re: Openreach MK2 & Homeplug
14-01-2014 12:48 PM
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Quote from: AndyH (and also ask for interleaving to be removed, if applied...)
Yes I will ask plusnet to put standard, interleaving OFF and put me on correct product 80/20
Re: Openreach MK2 & Homeplug
14-01-2014 2:11 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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