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Only 10Mb on 35Mb profile
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- Only 10Mb on 35Mb profile
Only 10Mb on 35Mb profile
03-10-2013 7:36 AM
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I raised a ticket on Tuesday (#75176481) reporting slow throughput but have yet to get any response.
Could someone from Plusnet staff give support a little nudge please.
I have carried out a few BT speed tests which all seem to indicate some sort of cap at around 10Mb.
Thanks
Edit: Forgot to say have rebooted BT modem and router with no change.
Could someone from Plusnet staff give support a little nudge please.
I have carried out a few BT speed tests which all seem to indicate some sort of cap at around 10Mb.
Thanks
Edit: Forgot to say have rebooted BT modem and router with no change.
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Re: Only 10Mb on 35Mb profile
03-10-2013 9:57 AM
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Re: Only 10Mb on 35Mb profile
03-10-2013 10:10 AM
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Thanks Adam,
The reply I got from raising the ticket indicated it could take up to 24 hours.
As I am going on holiday at the weekend I was hoping to get this resolved before I go in case an engineer visit was required.
Dave
The reply I got from raising the ticket indicated it could take up to 24 hours.
As I am going on holiday at the weekend I was hoping to get this resolved before I go in case an engineer visit was required.
Dave
Message 3 of 3
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