Online services & streaming (80309)
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- Re: Online services & streaming (80309)
Online services & streaming (80309)
13-04-2014 5:33 PM
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Im currently 'playing' with a new ZyXel WMG8324 vdsl2 router which in its price band is a decentish bit of kit and ticked all the right boxes for me, (and with BaldEagles help may even work with HG612modem stats).
Anyhow was fine up until last Monday when I started having issues with streaming, But what was weird is any streaming devices other than iOS7 worked.
Since I appear to be FTTC guinea pig for this particular router, Ive already contacted ZyXel in regard to firmware issues on the vdsl2 config, which was very promptly sorted.. so I told them of this new issue and for the past few days have been investigating it and perhaps linking it with a known issue for the SBG3300 which suffered a similar fate.
However, theyve come back to me, and even though they first assumed the iOS7 /SBG3300 problem, this may not actually be the case. ... and it looks like perhaps it isnt because Ive just managed to stream an hour long iplayer programme again on the ipad.
So a bit of scratting around and I notice this this.
Does anyone from Plusnet know if this issue happened to somehow be device related? Is there any more info on this please what caused it.. just so I can give feedback to ZyXel.. I dont really want to close my ticket with them until Im more certain thay I may have been caught up in problem 80309.
Cheers.
Re: Online services & streaming (80309)
13-04-2014 5:54 PM
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What issue are you having?
Re: Online services & streaming (80309)
13-04-2014 6:08 PM
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Make sure you check that ZyXel isn't responding to external DNS lookups, or external remote admin by default! We've seen some ZyXel's with those rather worrying characteristics recently
Ex-Broadband Service Manager
Re: Online services & streaming (80309)
13-04-2014 7:11 PM
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It seemed more like some weird buffering issue. ie it would play for a few minutes and then just stop. So I could say stream from iplayer but it would be play 5 mins, then it would just stop. It would continue from where it stopped off but required manual intervention all the time to restart.
Yet today it worked perfectly fine
>> Make sure you check that ZyXel isn't responding to external DNS lookups, or external remote admin by default!
Cheers Kelly, Ill check that now.
Re: Online services & streaming (80309)
13-04-2014 7:38 PM
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I cant see anything in the webgui other than via the firewall. This is currently set at WAN to LAN disabled.
Is there anywhere else I should check?
----
ETA
Think I found it. Looks ok.?
Re: Online services & streaming (80309)
13-04-2014 7:49 PM
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Re: Online services & streaming (80309)
13-04-2014 7:56 PM
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Re: Online services & streaming (80309)
13-04-2014 8:17 PM
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Looks good in terms of restricting external access from what you've posted.
Re: Online services & streaming (80309)
15-04-2014 12:49 PM
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So far the streaming issue seems to have sorted itself too, so Im not sure what that could have been.
The fact that its working ok atm, would seem to point that its perhaps not a ZyXel related issue.
Re: Online services & streaming (80309)
17-04-2014 8:38 PM
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I wonder if it could be related to this - http://www.thinkbroadband.com/news/6432-iplayer-sky-go-and-now-tv-broken-on-ios.html
Re: Online services & streaming (80309)
17-04-2014 9:59 PM
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Considering it was specifically i-player on iOS7 that I was having problems streaming, that does seems a distinct possibility.
Re: Online services & streaming (80309)
19-04-2014 8:17 AM
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Is nobody else suffering problems with Youtube? I have tried reconnecting my router, but am still getting problems with Youtube (buffering, hangups, refusal to play videos due to "Network Problems").
http://portal.plus.net/supportpages.html?a=2&support_action=messages&ispservice_id=adsldial
Re: Online services & streaming (80309)
19-04-2014 10:02 AM
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Ex-Broadband Service Manager
Re: Online services & streaming (80309)
19-04-2014 6:15 PM
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Quote Why does this thread with the title of the fault with Online services and streaming (80309), not cover Plusnet's ongoing fault with Youtube?
Sorry, I dont seem to have any issues with YouTube - it was iplayer that wasnt buffering correctly for me.
Re: Online services & streaming (80309)
21-04-2014 8:25 AM
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Quote from: Kelly I don't believe we have any youtube issues. Is anything else performing badly for you?
Thanks. It might have been a Wifi issue on my part.
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- Re: Online services & streaming (80309)