Old speed profile?? :-/
Had Plusnet FTTC for last few years and been very happy, however moved house and brought the service with me as PN said I could get 80 Mbps. Have been in new house for a week and half and still not reaching these speeds, looks like my old speed profile has been kept as I cannot get over 40Mbps. This is quite disappointing as you would think these things would be checked when you move house, any ideas on how long this takes to get completed?