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Old router - more than 5 years old+??

paulhalliwell
Newbie
Posts: 1
Registered: ‎11-04-2020

Old router - more than 5 years old+??

We have stayed with Plusnet over a number of years and the router has never been upgraded. As it is only guaranteed for 12 months, we think this should have been offered in the upgrades over the previous years. Please can you send us a new router? Thanks

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3 REPLIES 3
Gel
All Star
Posts: 2,034
Thanks: 235
Fixes: 24
Registered: ‎02-08-2007

Re: Old router - more than 5 years old+??

Baldrick1
Seasoned Hero
Posts: 6,021
Thanks: 2,661
Fixes: 179
Registered: ‎30-06-2016

Re: Old router - more than 5 years old+??

I see that you have posted this on the ADSL board. Assuming that this is correct it is a moot point whether the current Hub Zero is and different/better to that which you already have. Ask for a new one when you take out a new contract but to avoid disappointment don't expect any better performance.

billnotben
Community Veteran
Posts: 7,182
Thanks: 1,696
Fixes: 2
Registered: ‎23-09-2010

Re: Old router - more than 5 years old+??

Mines probably a fair few years older than that but it works fine. When things are working well I leave them be.

You don't have to look very far to see what happens when you mess with things that were working fine until they were "improved".