Off to BT Unlimited
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- Re: Off to BT Unlimited
Off to BT Unlimited
20-04-2013 8:31 PM
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OK, I used my allowance to d/l up to the19th and would have started a new month on the 21st I paid for my extra per GB yet you still throttled my d/l speed.
Any other weekend, and I agree there have been a few, this would not have been an issue, but this weekend your speed reductions has caused me a great deal of problems, so BT will be getting a call monday morning.
Gisty
Re: Off to BT Unlimited
20-04-2013 8:38 PM
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Good luck with BT
Re: Off to BT Unlimited
20-04-2013 8:38 PM
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Re: Off to BT Unlimited
20-04-2013 8:50 PM
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Re: Off to BT Unlimited
20-04-2013 9:40 PM
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Re: Off to BT Unlimited
20-04-2013 9:58 PM
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Quote from: GistHunter ... I'm hoping for beter customer service
from BT?
good luck
Re: Off to BT Unlimited
20-04-2013 11:31 PM
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Quote from: GistHunter I'm hoping for better customer service
I visit people in their homes to help with computer problems so I have experience of BT customer service without being a BT customer. It isn't better than that offered by Plusnet.
Re: Off to BT Unlimited
21-04-2013 7:01 AM
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Re: Off to BT Unlimited
21-04-2013 10:25 AM
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Re: Off to BT Unlimited
21-04-2013 10:39 AM
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Re: Off to BT Unlimited
21-04-2013 12:41 PM
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York.
Re: Off to BT Unlimited
21-04-2013 12:48 PM
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Re: Off to BT Unlimited
21-04-2013 2:27 PM
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Re: Off to BT Unlimited
22-04-2013 1:39 PM
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Sorry to hear that you're not happy with the restriction, I can see that you're now on our unlimited product so no restrictions will happen again.
I hope this now works out for you.
Please let me know if there's anything I can do.
Chris
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