Occasionally getting 'BT wholesale service information' page when browsing

jeffers · ‎04-03-2015

Firstly, I'm new to PlusNet so I dont know if this is a regular issue or not but, today I occasionally get redirected to the below page when going to various websites...

It normally disappears after a few refreshes but is really bugging me. ADSL connection is not dropping when this occurs and I dont see anything odd in the logs of my router.
Any suggestions?
thanks
Jeffers

jeffers · ‎04-03-2015

I managed to reproduce it with curl, seems BT are intercepting the DNS requests, I have my network setup to use googles public DNS (8.8.8.8)

$ curl -v hotukdeals.com
* Rebuilt URL to: hotukdeals.com/
* Hostname was NOT found in DNS cache
* Trying 62.6.38.125...
* Connected to hotukdeals.com (62.6.38.125) port 80 (#0)
> GET / HTTP/1.1
> User-Agent: curl/7.37.0
> Host: hotukdeals.com
> Accept: */*
>
< HTTP/1.1 302 Found
< Date: Wed, 04 Mar 2015 20:27:48 GMT
* Server Apache/2.0.52 (Red Hat) mod_perl/1.99_16 Perl/v5.8.5 DAV/2 is not blacklisted
< Server: Apache/2.0.52 (Red Hat) mod_perl/1.99_16 Perl/v5.8.5 DAV/2
< Location: http://62.6.38.125/index.html
< Content-Length: 213
< Connection: close
< Content-Type: text/html; charset=iso-8859-1
<
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>302 Found</title>
</head><body>
<h1>Found</h1>
<p>The document has moved <a href="http://62.6.38.125/index.html">here</a>.</p>
</body></html>
* Closing connection 0

And a few seconds later all is good again...
$ curl -v hotukdeals.com
* Rebuilt URL to: hotukdeals.com/
* Hostname was NOT found in DNS cache
* Trying 104.20.14.114...
* Connected to hotukdeals.com (104.20.14.114) port 80 (#0)
> GET / HTTP/1.1
> User-Agent: curl/7.37.0
> Host: hotukdeals.com
> Accept: */*
>
< HTTP/1.1 301 Moved Permanently
< Date: Wed, 04 Mar 2015 20:28:09 GMT
< Content-Type: text/html; charset=utf-8
< Transfer-Encoding: chunked
< Connection: keep-alive
< Set-Cookie: __cfduid=dd4f4337bb9937017ccc818c429aba88c1425500889; expires=Thu, 03-Mar-16 20:28:09 GMT; path=/; domain=.hotukdeals.com; HttpOnly
< Cache-Control: private
< Pragma: private
< Location: http://www.hotukdeals.com/
* Server cloudflare-nginx is not blacklisted
< Server: cloudflare-nginx
< CF-RAY: 1c20536e01e8136b-LHR
<
* Connection #0 to host hotukdeals.com left intact

plusnettony · ‎24-07-2014

I've seen this happen a few times and it tends to be either a stale session or (as you've seen) DNS. I'd therefore recommend that you try our DNS ..
Primary 212.159.13.49
Secondary 212.159.13.50

If this post resolved your issue please click the 'This fixed my problem' button

Tony T
Plusnet Help Team

Occasionally getting 'BT wholesale service information' page when browsing

Occasionally getting 'BT wholesale service information' page when browsing

Re: Occasionally getting 'BT wholesale service information' page when browsing

Re: Occasionally getting 'BT wholesale service information' page when browsing