Nowt like slow BB to boil the blood . . .
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Nowt like slow BB to boil the blood . . .
23-09-2014 12:02 PM
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Come on guys! Do me a favour . . .
Re: Nowt like slow BB to boil the blood . . .
23-09-2014 12:12 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Nowt like slow BB to boil the blood . . .
23-09-2014 1:48 PM
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It seems to have corrected itself today so you should start to see better speeds over the next 24 hours.
Re: Nowt like slow BB to boil the blood . . .
23-10-2014 9:03 PM
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Re: Nowt like slow BB to boil the blood . . .
25-10-2014 6:31 PM
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Quote from: Townman If you want help from the community, you'll need to gather the information requested in the speed issues thread, as that is the only way we can see the data to advise.
The speeds you reported are very poor for anything other than the very longest of phone lines, however in the absence of figures it is not possible to advise. If you can gather some objective data then we can offer further assistance. Variable DLM / profile is indicative of something which requires closer examination.
As for going through all of the hoops, until you get the issue bottomed out, you are likely to keep coming back to this point which is clearly frustrating.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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- Re: Nowt like slow BB to boil the blood . . .