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Noticeable increase in spam

StickyMick
Grafter
Posts: 325
Registered: ‎29-11-2008

Noticeable increase in spam

For some reason I'm seeing an increase in the amount spam that's getting through. I've been trying to set up filters, but I always get an error message displayed at the top of my Madasafish Webmail Filter Control page after clicking the "Add Filter" button.
The error reads:
Failed to create lock for /mail/A-J/madasafish.com/B/A/my username is here**/filter.config No such file or directory at /usr/local/prayer/cgi-bin/Exim/Filter.pm line 516.
Any ideas why this is happening, and is it contributing to the increase in spam?
**I have edited my username out of the error message for posting here
3 REPLIES 3
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,869
Thanks: 4,950
Fixes: 315
Registered: ‎04-04-2007

Re: Noticeable increase in spam

Have you raised a ticket about this? If not then get one raised and we'll do some further investigation from our side...

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

StickyMick
Grafter
Posts: 325
Registered: ‎29-11-2008

Re: Noticeable increase in spam

Not yet, will do that now.
Thanks Bob Wink
StickyMick
Grafter
Posts: 325
Registered: ‎29-11-2008

Re: Noticeable increase in spam

Got a reply to my ticket.
So far they've made a few changes to my account.
I'll run for a few days and see how much of a difference that makes. I'll keep them informed of developments.