cancel
Showing results for 
Search instead for 
Did you mean: 

Not Connecting

Highlighted
jeremybailey
Newbie
Posts: 5
Registered: ‎10-02-2009

Not Connecting

Hi
Does anyone know if there is any problems with 21CN in glasgow. Connected to scotstoun exchange
I have had no connection since sat night - i am connecting to the exchange, however i am not able to get an ip address. Currently using a netgear (DSL light is green, internet light is red)
Problem has been raised to faults team already! thanks in advance! Smiley J
3 REPLIES 3
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Not Connecting

Hi Jeremy,
The last outage report for Glasgow we have was on the 19th July, with nothing since then. If we hear anything further though we'll certainly update this thread.
jeremybailey
Newbie
Posts: 5
Registered: ‎10-02-2009

Re: Not Connecting

These are my line stats from this morning... not sure if these are ok.?
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 0 0 0 0 0 00:00:00
LAN 10M/100M 663 0 0 107 0 00:14:52
WLAN 11M/54M/130M 1164 959 0 394 123 00:14:28
ADSL Link Downstream Upstream
Connection Speed 7574 kbps 735 kbps
Line Attenuation 38.5 db 18.5 db
Noise Margin 12.1 db 9.2 db
jeremybailey
Newbie
Posts: 5
Registered: ‎10-02-2009

Re: Not Connecting

Quote from: orbrey
Hi Jeremy,
The last outage report for Glasgow we have was on the 19th July, with nothing since then. If we hear anything further though we'll certainly update this thread.

Matt, did you get the PM i sent you this morning?