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Non-connection active

goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Non-connection active

Will I still be charged if my router switched off for the rest of 31 days without any connection active with no usage allowance ? I think my last connected was back in 21st November
3 REPLIES 3
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Non-connection active

Hi goldenadsl,
Yes, it's not a case of not being charged if you don't use it, I'm afraid.
Jojo Smiley
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Non-connection active

Can unused usage allowance carried forward to next billing date if never use any connection for a whole month ? eg: 60Gb + 60Gb = 120Gb on next billing ?
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Non-connection active

The usage is only available for the billing month it was set for, it doesn't carry over.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.