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No new emails at all today - how come?

empressming
Dabbler
Posts: 23
Registered: ‎04-09-2007

No new emails at all today - how come?

I'm not receiving emails  >:(- what's happened? I can't find any problems on the plus.net website that could be causing this. Even when I send an email to myself it's not coming through. Any ideas????
16 REPLIES 16
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: No new emails at all today - how come?

Strange, I've just sent a test message to you and it's arrived straight away. Can you try again and let me know if you don't receive it.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
empressming
Dabbler
Posts: 23
Registered: ‎04-09-2007

Re: No new emails at all today - how come?

yeah got yours - but I've not received the one i sent to myself!
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: No new emails at all today - how come?

Can't see any reason why it would be delayed  by looking at the mail queues.
Is it just emails sent to yourself that aren't coming through? Can you send emails to anyone else?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
empressming
Dabbler
Posts: 23
Registered: ‎04-09-2007

Re: No new emails at all today - how come?

i've just replied to yours - did u get it?
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: No new emails at all today - how come?

I'll have to go check, give me a few minutes.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: No new emails at all today - how come?

Yep got it. Have you received the one you sent yourself yet?
If not can you PM me the headers from the email when you do receive it.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
empressming
Dabbler
Posts: 23
Registered: ‎04-09-2007

Re: No new emails at all today - how come?

no I haven't received mine - or any of my regular daily emails! This is a pain!
empressming
Dabbler
Posts: 23
Registered: ‎04-09-2007

Re: No new emails at all today - how come?

i usually have a BBC Sport daily email - that hasn't materialised either!
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: No new emails at all today - how come?

Are they all supposed to be using the same address as I sent the test email to? (username@username.plus.com)
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
empressming
Dabbler
Posts: 23
Registered: ‎04-09-2007

Re: No new emails at all today - how come?

maria@costelloracing.com
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: No new emails at all today - how come?

Ah rightyo, that email address isn't with us. It's hosted with uk2.net from the looks of things, I'd advise contacting them.
Domain servers in listed order:
    ULTRA6.UK2.NET
    ULTRA5.UK2.NET
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: No new emails at all today - how come?

Quote
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
  maria@************.com
    SMTP error from remote mailer after RCPT TO:<maria@************.com>:
    host uk2mxarray1.uk2.net [83.170.64.221]: 550 address maria@************.com disabled by user or upstream

I've just got the above bounce when trying to send to that address, looks like a problem with uk2.net
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
empressming
Dabbler
Posts: 23
Registered: ‎04-09-2007

Re: No new emails at all today - how come?

this will have a bad effect on my work - I'm in the middle of sending out press releases - what can i do?
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: No new emails at all today - how come?

You'll need to ask the hosting company, try this link
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.