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No network from 2am to 5pm

arichards
Grafter
Posts: 86
Thanks: 5
Registered: ‎07-02-2021

Re: No network from 2am to 5pm

The lights stay on solid green.

Have reset the router twice.

I have the WiFi analyzer installed but it just says the same, you are not connected to the internet or no network found.

 

Plusnet are sending me a new router.

jab1
Legend
Posts: 17,030
Thanks: 5,451
Fixes: 254
Registered: ‎24-02-2012

Re: No network from 2am to 5pm

OK @arichards - we shall see what the new router does.

John
idonno
Champion
Posts: 1,564
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Registered: ‎22-10-2015

Re: No network from 2am to 5pm


@arichards wrote:

Can't understand how I can watch YouTube with no internet ?


Depends on what you are viewing it on. If on a mobile are you watching via data usage instead of the router's WiFi.

Ever helpful. Grin Sure, I’d love to help you out. Now which way did you come in?
arichards
Grafter
Posts: 86
Thanks: 5
Registered: ‎07-02-2021

Re: No network from 2am to 5pm

I've taken a screenshot from plusnets own site and the DSL addressees are different?Screenshot_20210219-165554.pngScreenshot_20210219-171029.png

arichards
Grafter
Posts: 86
Thanks: 5
Registered: ‎07-02-2021

Re: No network from 2am to 5pm

Sorry, meant DNS.

corringham
Seasoned Champion
Posts: 1,233
Thanks: 650
Fixes: 16
Registered: ‎25-09-2015

Re: No network from 2am to 5pm

The DNS servers ending in 150 used to be among the authoritative Plusnet DNS servers, but I believe they were decommissioned some years ago.

I believe the ones you have in your router settings are correct.

jab1
Legend
Posts: 17,030
Thanks: 5,451
Fixes: 254
Registered: ‎24-02-2012

Re: No network from 2am to 5pm

@corringham They are correct, but are the alternative servers, the primary ones are 212.159.13.49, 212.159.13.50

John
corringham
Seasoned Champion
Posts: 1,233
Thanks: 650
Fixes: 16
Registered: ‎25-09-2015

Re: No network from 2am to 5pm

It could be worth trying the primary ones then?

 

jab1
Legend
Posts: 17,030
Thanks: 5,451
Fixes: 254
Registered: ‎24-02-2012

Re: No network from 2am to 5pm

Yep.

John
arichards
Grafter
Posts: 86
Thanks: 5
Registered: ‎07-02-2021

Re: No network from 2am to 5pm

I can't change them, no options in the router settings.

arichards
Grafter
Posts: 86
Thanks: 5
Registered: ‎07-02-2021

Re: No network from 2am to 5pm

Gone again.

 

2.20 till 5.

jab1
Legend
Posts: 17,030
Thanks: 5,451
Fixes: 254
Registered: ‎24-02-2012

Re: No network from 2am to 5pm


@arichards wrote:

I can't change them, no options in the router settings.


Apparently it has to be done via telnet, but I shouldn't bother - having checked mine, they are the same and I don't have the issue.

To be honest, because this 'error' is so predictable, it has got to be some time-related setting somewhere, but I admit I have no idea where.

John
corringham
Seasoned Champion
Posts: 1,233
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Registered: ‎25-09-2015

Re: No network from 2am to 5pm

It is just possible it is a REIN problem causing interference at that time - is there any nearby electrical equipment that is set to operate at that time?

arichards
Grafter
Posts: 86
Thanks: 5
Registered: ‎07-02-2021

Re: No network from 2am to 5pm

Nothing powers on as far as I am aware.

 

These logs show synchronized to server every hour except from 2 to 5 ?Screenshot_20210220-025921.pngScreenshot_20210220-172501.png

arichards
Grafter
Posts: 86
Thanks: 5
Registered: ‎07-02-2021

Re: No network from 2am to 5pm

2.12 down again !!!

 

How can I still watch YouTube over my WiFi with no internet Huh

 

Surely someone can help.

Really getting me down now as the internet is my only contact with outside world.