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No lights/connection

satehen
Newbie
Posts: 2
Registered: ‎19-02-2020

No lights/connection

My router isn't connecting to the internet. The green light very briefly flashed and now there are no lights. I have tried resetting with a pin for 20 seconds, turning it off and on again, removing and reconnecting the wires and even connecting to the test socket. Our phone line is working fine. Any idea what it could be?

2 REPLIES 2
satehen
Newbie
Posts: 2
Registered: ‎19-02-2020

Re: No lights/connection

It's ok, all fixed now.

plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: No lights/connection

Thanks for letting us know. Give us a shout if you need anything in future.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team