No internet
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- Re: No internet
No internet
30-04-2020 11:46 AM
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Re: No internet
30-04-2020 11:48 AM
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same issue here. Since 13:30 yesterday.
Re: No internet
30-04-2020 12:01 PM
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Sagecom router, broadband light is green, internet light is red.
Logged into the router says internet disconnected, check username and password.
Tried to connect with the password (not changed) and it still shows disconnected.
Not able to ring through to plusnet, any suggestions anyone?
Re: No internet
30-04-2020 1:36 PM
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Ive just discovered my issue seems to be unrelated to whats going on here?
I had changed my password last month but forgot to update my router. Im guessing a brief outage did occured, after which i was unable to re-authenticate. Updated router password and resolved.
Just in case - it may be an approach - try changing your account password and then updating your WAN password on the router?
Re: No internet
30-04-2020 2:01 PM
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Re: No internet
30-04-2020 2:11 PM
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My password was incorrect, although I don't recall changing it in the past few years? Tech support have assisted.
Must be my age.
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