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No internet since last sunday
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No internet since last sunday
28-11-2015 9:57 PM
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I've not had internet at my house since Sunday. I filled in the online troubleshoot and it came back for a while, but then went again. An engineer was meant to come today but didn't show up. I'm not sure what is going on.
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Re: No internet since last sunday
29-11-2015 10:08 AM
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ok= Welcome to the forum. You have not given much information for us to go on. Does your landline phone work and what router do you have?
To fill in the troubleshooter you would have had to some tests - so please say what you have already done.
Has your "ticket" been updated and did it give any indication the cause of the fault.
To fill in the troubleshooter you would have had to some tests - so please say what you have already done.
Has your "ticket" been updated and did it give any indication the cause of the fault.
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Re: No internet since last sunday
29-11-2015 11:52 AM
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Hi, thanks for your reply. They have setup a new time for the engineer visit.
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Re: No internet since last sunday
29-11-2015 12:10 PM
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Unlikely for any PN staff to be on here on a sunday - what router do you have and are all the lights lit?
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Re: No internet since last sunday
30-11-2015 9:36 AM
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