No internet connection

[#1]

The internet light on my internet box is off, even though theres no reason for it not be on as the bill is paid , the broadband is hit and miss as it can stay on green and then starts flashing green .

I've change the micro filter and changed the internet wire


Confused

[#2]

Hi there, sorry to hear you're having broadband issues. Can you run through our troubleshooting guides here, let us know how you get on: http://goo.gl/p2tpvL If the problem persists feel free to drop us your username over direct message so we can check the connection from this side and see what's going on. - Noor