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No broadband, no callback..

SarahP123
Newbie
Posts: 1
Registered: ‎18-08-2018

No broadband, no callback..

Plusnet took over my line rental from Sky last Monday (already had Plusnet broadband). In the process they ceased my broadband but no one realised, four days later promised me a callback with a reactivation date, heard nothing. Lost four days working from home. Really unimpressed and disappointed with this. Still waiting..
1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,162
Thanks: 1,047
Fixes: 405
Registered: ‎01-01-2012

Re: No broadband, no callback..

I'm sorry to hear this.

I'll update the open ticket on your account shortly

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team