Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
No broad band AGAIN
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- No broad band AGAIN
No broad band AGAIN
18-12-2015 7:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have no broadband again after just beink fixed last week. I have found it impossible to open a question as it just takes you round and round in circles. Having to wait an hour on the phone to report this is just ridiculous. People have lives to get on with and don't have the time to wait on the phone to planet for hours. Can anyone help?
My contract is up early next year and I am sick of this service I will be leaving. Whoever isp I go to can't be any worse than this!
My contract is up early next year and I am sick of this service I will be leaving. Whoever isp I go to can't be any worse than this!
Message 1 of 3
(756 Views)
2 REPLIES 2
Re: No broad band AGAIN
18-12-2015 10:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
Sorry that you're having a problem with your connection. I've just checked and there's a localised outage which is ongoing at the moment, we're currently being told it should be resolved by midday but these times can change.
As you've got a connection from somewhere else (you're posting on here), you could report issues directly on our website or use the live chat service rather than waiting on the phone.
Sorry that you're having a problem with your connection. I've just checked and there's a localised outage which is ongoing at the moment, we're currently being told it should be resolved by midday but these times can change.
Quote Having to wait an hour on the phone to report this is just ridiculous
As you've got a connection from somewhere else (you're posting on here), you could report issues directly on our website or use the live chat service rather than waiting on the phone.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 3
(434 Views)
Re: No broad band AGAIN
18-12-2015 2:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am having to use the data on my phone to post on here which costs me money. I found it very difficult to find where to post a question on the help pages as it took ages to find it.
Message 3 of 3
(434 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page