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No Reply on Fault for three days!
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- No Reply on Fault for three days!
No Reply on Fault for three days!
07-07-2011 1:35 PM
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I raised a fault on the 4th about disconnections on my line and I was told it would take 24 hours to test the line and then I would get a response back. Three days later and I still don't have a response.
Could a staff member have a look at this?
Could a staff member have a look at this?
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Re: No Reply on Fault for three days!
07-07-2011 2:32 PM
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Hi there,
I've just nudged one of our faults agents to have a look at this, you should get an update shortly.
I've just nudged one of our faults agents to have a look at this, you should get an update shortly.
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Re: No Reply on Fault for three days!
07-07-2011 3:02 PM
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Thanks Matt, it's very much appreciated!
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- No Reply on Fault for three days!