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No Internet - DNS fault?

leevilenski
Hooked
Posts: 6
Registered: ‎10-11-2018

No Internet - DNS fault?

The last few days the wifi has dropped out quite regularly, but it has been down consistently all day. I've done a number of resets on the router, but no dice. PC lists it as a DNS error - I've got an IP address, but no internet? I tried both phoning and live chat, but both are switched off.

 

Any help would be appreciated.

2 REPLIES 2
Gel
All Star
Posts: 2,033
Thanks: 235
Fixes: 24
Registered: ‎02-08-2007

Re: No Internet - DNS fault?

WiFi dropping is often covered here, if you use the forum SEARCH button, you'll

find solutions.

If router is losing Internet that's a different issue.

jab1
Seasoned Hero
Posts: 5,937
Thanks: 2,000
Fixes: 60
Registered: ‎24-02-2012

Re: No Internet - DNS fault?

@leevilenski A screen-shot showing the error message would possibly give us a better clue as to what is happening. If you have got an IP address, then the problem sounds as though it could be a local problem with your router. I would also suggest that you don't do more router resets - the automatic Dynamic Line Management could interpret this as a line fault and start intervening (wrongly) to correct it.

John