Nightly Drops
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Nightly Drops
27-02-2014 9:47 AM
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Tony
Re: Nightly Drops
27-02-2014 9:49 AM
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Could you please post you ADSL stats on here?
Need to see all of the stats please - synch, SNRM, attenuation and error counts if available.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Nightly Drops
27-02-2014 5:06 PM
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Re: Nightly Drops
28-02-2014 12:23 PM
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Re: Nightly Drops
02-03-2014 5:15 PM
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I cant see away to separate them as I use the FTTC on the PC I use to access this Portal, which is on the WAN FTTC.
Re: Nightly Drops
03-03-2014 4:51 PM
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You can run the troubleshooter here: http://www.plus.net/support/broadband/bbfaults/ and submit the details for your ADSL connection. The fault doesn't need to be raised on the line that you use your ADSL connection on. As long as you fill in the details of the account that has the ADSL connection on it then the fault will be registered on the correct account.
Hope this helps.
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