New usage allowances
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Re: New usage allowances
01-05-2008 10:11 PM
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I'm on option 1 with 5Gb - £12.99. Option 2 is starting to look like a good next move.
Bob
Re: New usage allowances
01-05-2008 10:28 PM
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Quote from: podman If there are more benifits of one over the other please point them out as I'd love to know.
There are indeed more benefits. PlusNet's traffic management uses two different techniques: traffic prioritisation (which you alluded to), and rate limiting - refer to this page for information on the latter.
Re: New usage allowances
02-05-2008 12:55 PM
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Quote from: Jameseh Gm4jjj,
Leave it with me.
Thanks James, I'm a bit confused by their latest reply -
Quote I have checked and this if fine, we can place a order to move you onto the Premium service, however I should point out this would need to be billed for manually each month from valid credit or debit card details in order for this service to be retained.
If this is fine, we can place the order pending your agreement on this ticket by reponse, and then bill the first £8 from updated card details on your account, and then continue to do so on the same day each month.
Hope this helps but please do not hesitate to contact us should you have any further queries.
[internal]
If agreed please place modify and taken first fee, then pass ticket to Marketing - Max Premium Offer pool and place on hold for 1 month as confirmed by comms.
What is this about being placed on hold for 1 month?
Re: New usage allowances
02-05-2008 1:03 PM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: New usage allowances
02-05-2008 1:06 PM
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Re: New usage allowances
02-05-2008 1:08 PM
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Re: New usage allowances
02-05-2008 1:11 PM
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the on hold bit means that we'll bill you again manually in a months time.
Re: New usage allowances
02-05-2008 1:12 PM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: New usage allowances
02-05-2008 1:14 PM
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Re: New usage allowances
07-05-2008 10:02 AM
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Re: New usage allowances
07-05-2008 10:13 AM
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I've just been playing with your account and it should all be sorted now.
You'll be on Max Premium in the morning.
Re: New usage allowances
07-05-2008 10:23 AM
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Earlier today I thought I would change from PAYG (15GB special offer) to BBYW Option 2 and save a few bob, then realised that would affect my upload speeds, so have changed to BBYW Pro. Sorry about the confusion.
I'm just waiting for my new router to arrive which may also fix the problems I have at night with poor S/N.
Thanks again.
Re: New usage allowances
07-05-2008 6:04 PM
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Ex-Broadband Service Manager
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