New upgrade
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New upgrade
18-09-2012 6:02 PM
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Re: New upgrade
18-09-2012 6:24 PM
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Downstream Rate: 22751 Kbps
Upstream Rate: 999 Kbps
--------------------------------------------------------------------------------
PVC Connection
Encapsulation: RFC 2516 PPPoE
DSL Modulation Mode: MultiMode
Multiplexing: LLC
QoS: UBR
PCR Rate:
SCR Rate:
Autodetect: Disable
VPI: 0
VCI: 38
Enable: 1
PVC Status: Up
Anything look wrong ?
Re: New upgrade
18-09-2012 6:30 PM
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Re: New upgrade
18-09-2012 6:56 PM
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BT line test say line 21 mbps
Current line speed as above
Now on PPPoA VC same result
Cheers
Re: New upgrade
18-09-2012 7:15 PM
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Re: New upgrade
18-09-2012 7:29 PM
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Will get back with bt tester it's now saying can't test error
Re: New upgrade
18-09-2012 7:33 PM
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if you can't get it to work it will need Plusnet to check the profile
Re: New upgrade
18-09-2012 9:31 PM
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For your connection, the acceptable range of speeds is 0.4 Mbps-1 Mbps.
IP Profile for your line is - 0.94 Mbps
Re: New upgrade
18-09-2012 9:34 PM
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Something is screwed
I should wait for the DC Team on here as trying to get this sorted by ticket could be somewhat problematical
Re: New upgrade
18-09-2012 9:36 PM
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Re: New upgrade
19-09-2012 11:10 AM
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Your profile has been banded due to disconnections that have happened on your line.
You line has settled down today.
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13480493133007.png" />
If your line remains stable overnight then I can place a SNR reset on your line that will remove the banding on your line.
I will keep an eye on it and update you later on.
Re: New upgrade
19-09-2012 4:49 PM
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Re: New upgrade
19-09-2012 5:02 PM
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If it has been OK, I will place the SNR reset and that should solve the profile issue, if not then I'll look into this further.
Re: New upgrade
19-09-2012 11:10 PM
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Downstream Rate: 22751 Kbps
Upstream Rate: 999 Kbps
Re: New upgrade
20-09-2012 9:52 AM
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What is the make and model of your router?
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