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New router hasn't arrived
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- Re: New router hasn't arrived
New router hasn't arrived
16-09-2016 8:48 AM
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My new fibre broadband has gone live today but my new router hasn't arrived - that's nearly a week ago it was ordered. Will I still get the faster speeds with my old router? Annoyed as I sat on hold for 30 mins this morning and still couldn't get through to talk to someone!
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Re: New router hasn't arrived
17-09-2016 3:47 PM
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New customer here also waiting on a new router - the adsl kind for me. Connections due to go live today but I don't even recall having the router dispatch notification yet. Getting worried but I guess there's a little time left for it to arrive in time.
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Re: New router hasn't arrived
17-09-2016 5:04 PM
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I would give them a call..totally hadn't sent mine out!
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- Re: New router hasn't arrived