New "Old" topic - Speed or lack thereof
Anotherone. - sorry for the delay
Ok Back to Anotherone's post23.
Graceful disconnects - got it now - thanks
Lunged into deep monitoring as I thought it would be a challange to set it up
and it was something to do when nothing was happening - Not much use to me as I dont know how to interpret what they all mean.
As it happens in view of todays new problem it may be of help.
BACK TO BASICS
Up time 9 days. Yes that was one of my Why is this so slow. I had just flown back from OZ 25 hours and another 5 hours to get home
the day before. My son greeted me with "this internet is slow again so I just switched it off. Didnt check anything - in fact then I didnt know how to
"I would not go worrying about exchange or other congestion at this point"
This was not a new worry I have been worrying about that for the last 20 years or so.
On one occasion a well informed Bt engineer advised me that there was no way I was going to get more than 200kbps from a copper telephone wire. I now take anything any Isp or Bt say
with several tons of salt.
"You need to discover why you've been getting low sync events in the first place........
.......Do you suffer from power dips/brown-outs?
I have a sneaky feeling that it may relate back to the power cuts in November. I am not a heavy internet user and it was only when the cheap part of my 18m contract was up and I was paying full price for the last 6 months that I began to think this really is not good.
I go back to the "Up to 17Mb" what percentage of cutomers is that? yes I know its all very clear but when you only get 4mb and at one time used to get 7 its time to start asking questions.
My totally off the cuff idea is that following the power cuts the the DLM increased the target SNRM which lowered my download speeds. As I did nothing about this and just
accepted the low speed was because BT and PN were really only interested in selling Fibre and not in providing a better adsl service, the DLM did not work correctly and think hmm
no cut outs dropped signals for a while the SNRM can be increased, which should have increased my speed?.
Sockets/wiring Only the one socket - I agree the wire to it is old BT 4 wire green brown orange blue - could have deteriorated but did manage 37mbps sky- connected to downwire - approx 3yrs.5mm round black.
Until today I was not going to do anything else until the US had been uncapped as the speed I was getting was back to what it was, or near enough. Now I will have to think again.
Ok Back to Anotherone's post23.
Graceful disconnects - got it now - thanks
Lunged into deep monitoring as I thought it would be a challange to set it up
and it was something to do when nothing was happening - Not much use to me as I dont know how to interpret what they all mean.
As it happens in view of todays new problem it may be of help.
BACK TO BASICS
Up time 9 days. Yes that was one of my Why is this so slow. I had just flown back from OZ 25 hours and another 5 hours to get home
the day before. My son greeted me with "this internet is slow again so I just switched it off. Didnt check anything - in fact then I didnt know how to
"I would not go worrying about exchange or other congestion at this point"
This was not a new worry I have been worrying about that for the last 20 years or so.
On one occasion a well informed Bt engineer advised me that there was no way I was going to get more than 200kbps from a copper telephone wire. I now take anything any Isp or Bt say
with several tons of salt.
"You need to discover why you've been getting low sync events in the first place........
.......Do you suffer from power dips/brown-outs?
I have a sneaky feeling that it may relate back to the power cuts in November. I am not a heavy internet user and it was only when the cheap part of my 18m contract was up and I was paying full price for the last 6 months that I began to think this really is not good.
I go back to the "Up to 17Mb" what percentage of cutomers is that? yes I know its all very clear but when you only get 4mb and at one time used to get 7 its time to start asking questions.
My totally off the cuff idea is that following the power cuts the the DLM increased the target SNRM which lowered my download speeds. As I did nothing about this and just
accepted the low speed was because BT and PN were really only interested in selling Fibre and not in providing a better adsl service, the DLM did not work correctly and think hmm
no cut outs dropped signals for a while the SNRM can be increased, which should have increased my speed?.
Sockets/wiring Only the one socket - I agree the wire to it is old BT 4 wire green brown orange blue - could have deteriorated but did manage 37mbps sky- connected to downwire - approx 3yrs.5mm round black.
Until today I was not going to do anything else until the US had been uncapped as the speed I was getting was back to what it was, or near enough. Now I will have to think again.
Quote from: cedlor Ok Back to Anotherone's post23.
Lunged into deep monitoring as I thought it would be a challange to set it up
and it was something to do when nothing was happening - Not much use to me as I dont know how to interpret what they all mean.
As it happens in view of todays new problem it may be of help.
That might have been a "hint" towards me - Anotherone and I do good cop, bad cop on some threads - I am more disposed to doing deep monitoring sooner rather than later if I sniff something as being not quite to expectations. With a bit of hand holding it does not need to be to much of a challenge and as you say - in this case - it has shown something very useful. If it had shown nothing, it would equally have ruled out REIN, which is a real pain the bum to locate and fix ,so really good to exclude. You have not been so lucky!
Quote from: cedlor On one occasion a well informed Bt engineer advised me that there was no way I was going to get more than 200kbps from a copper telephone wire. I now take anything any Isp or Bt say with several tons of salt.
To be fair, depending on when you were told that, the engineer would have been reasonably correct; the "voice" spectrum which the copper network was designed for is simply not capable of delivering very much. ADSL is not dissimilar to having lots of 56k modems each carrying a bit of the data, a bit of the bandwidth in parallel, each using transmission bands above that used for voice. That delivers concurrent voice and data and always connected capability, which when your engineer was sharing his knowledge would have been undreamt of. I had been working in IT a few years before we got the ultra high speed 2.4kbps modems from BT which were about 30" cubes weighing around 20kgs.
Quote from: cedlor what sort of distance . I would imagine just local between me and the cabinet? as if the whole cable from the exchange was involved the complaints would have been thick and fast?
I should have checked the exchange for problems?
I suggest that it is more likely to be closer to the house end, rather than the cabinet, but I do have personal experience of the source being located fairly near to the cabinet.
E-side issues are not unknown, but I think less likely. Sadly finding what you are now looking at is rarely undertaken as ISPs do not have the time / resources to provide the individual help needed to achieve this. I suggest that you have a handle on a problem which could have rattled on for a while without resolution. The problem with REIN is that it is usually considered after everything else has been tried 9and failed) and even then it is hard to find - more often than not, even when specialists turn up the REIN is absent!
No exchange issues do not I think have an impact at present.
Kevin
I'm fairly sure he's talking about pinging in RS 
If he's got any sense, he won't have wasted his time with a BQM as neither of these things are giving any useful or relevant information to the primary problem.
If he's got any sense, he won't have wasted his time with a BQM as neither of these things are giving any useful or relevant information to the primary problem.
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Any wires before the master socket you aren't supposed to touch. As the connection to the drop-wire is jelly crimped as well, probably unwise to tamper with it. As you are suffering REIN, it maybe that Plusnet can get that length of cable replaced. One of the CRT guys may take a look at this. Hint to Matthew 