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New question-speed of home broadband-in WF14..advice needed

Charlie
Newbie
Posts: 1
Registered: ‎29-03-2014

New question-speed of home broadband-in WF14..advice needed

My eldest daughter uses broadband when staying with her Dad & also friends- she compares speed of broadband, and comparisons support her claim that at our house it is quite a bit slower,what can be done by either myself or with your guidance to speed it up- I don't really know if you can test in advance if we moved to FIBRE OPTIC if we would really get it as fast as 'they' claim. Any impartial or even biased advice with evidence will be useful as I'm looking at deals this week.
Embarrassed
1 REPLY 1
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: New question-speed of home broadband-in WF14..advice needed

Hi Charlie,
It would be good to know if you're currently using a wired or wireless connection, as this can sometimes cause speed issues. Do you know what speeds you get at yours? You can run a speed test here.
If you pop your phone number in here it will tell you what speeds you should get and also what's available to you.