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New join on 1st
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Re: New join on 1st
07-08-2013 9:25 AM
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BT engineer came today checked the lines all ok done a DLM reset and speed shoes 80mb
called plus net to update profile
called plus net to update profile
Message 31 of 33
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Re: New join on 1st
11-08-2013 10:11 PM
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the speed dropped to 50 next day now at 40 gonna have to call plus net again
Message 32 of 33
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Re: New join on 1st
12-08-2013 2:15 PM
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There's got to be a reason for it dropping like that. I think the best bet would be for you to update your open fault ticket with your findings and see what they can do for you, as chances are another line reset will just lead to the same thing happening.
There's nothing powering down the Openreach modem at your premises is there? It's best if that stays on permanently if at all possible.
There's nothing powering down the Openreach modem at your premises is there? It's best if that stays on permanently if at all possible.
Message 33 of 33
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