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New installation

FIXED
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Olliemac
Newbie
Posts: 2
Registered: ‎05-08-2019

New installation

Literally just had plusnet installed. Guy said will be ready by midnight. Since he left red light came on for internet. Is this normal or do i need to reboot it?
Many thanks
3 REPLIES 3
Gel
Seasoned Pro
Posts: 1,810
Thanks: 194
Fixes: 17
Registered: ‎02-08-2007

Re: New installation

Can be activated any time up to midnight on day PN have notified you
your BB is being switched on. Keep rebooting till you get adsl service.
Olliemac
Newbie
Posts: 2
Registered: ‎05-08-2019

Re: New installation

Thank you Gel, i will keep trying.
Plusnet Help Team
Plusnet Help Team
Posts: 1,099
Thanks: 109
Fixes: 49
Registered: ‎06-08-2018

Re: New installation

Fix

Hey @Olliemac,

 

Welcome to Plusnet and our community forums!

Your service can go live anytime up to midnight on the day of activation, I would therefore just keep it plugged in and the lights should change as soon as connection is activated.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team