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New fibre install, was 76mb then dropped to 3mb :/
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- Re: New fibre install, was 76mb then dropped to 3m...
New fibre install, was 76mb then dropped to 3mb :/
15-09-2014 4:36 PM
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Hi, I've just had a fab upgrade from 3mb ADSL to 76mb fibre this morning, all was well and stable at 76mb until I popped out for lunch, I noticed the power had been off in the house briefly and now my new connection is stuck at 3mb.....what can be done to rectify this please?
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Re: New fibre install, was 76mb then dropped to 3mb :/
15-09-2014 4:39 PM
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I will lay odds that the profile on Plusnet has updated or backdated to the ADSL number
You can check here https://portal.plus.net/my.html?action=data_transfer_speed
You can check here https://portal.plus.net/my.html?action=data_transfer_speed
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Re: New fibre install, was 76mb then dropped to 3mb :/
15-09-2014 4:42 PM
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Jim hit the nail on the head.
I've corrected it now so if you reboot the router you should be back up to speed again.
I've corrected it now so if you reboot the router you should be back up to speed again.
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Re: New fibre install, was 76mb then dropped to 3mb :/
15-09-2014 4:48 PM
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Fantastic! thank you Amazingly quick service. Much appretiated.
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