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New fibre install, speed still slow
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New fibre install, speed still slow
12-08-2014 8:30 PM
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Had fibre upgrade yesterday but still getting quite a low download speed approx 2.6MB down from the estimated 33MB, just wondering if maybe I'm still on the old ADSL speed profile or something.
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Re: New fibre install, speed still slow
13-08-2014 9:41 AM
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Hi there,
I've just checked your account and I can't see anything obvious on our side that may cause that to happen.
Please try logging into the router in order to disconnect and reconnect.
If that doesn't help please log a fault report with us here: http://faults.plus.net
I've just checked your account and I can't see anything obvious on our side that may cause that to happen.
Please try logging into the router in order to disconnect and reconnect.
If that doesn't help please log a fault report with us here: http://faults.plus.net
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Re: New fibre install, speed still slow
13-08-2014 10:00 AM
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Thanks for checking, tried a couple things with the router didn't seem to make any difference. Will have another look when I get home tonight.
Thanks,
Thanks,
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- New fibre install, speed still slow