New fibre customer - Constantly disconnects
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New fibre customer - Constantly disconnects
09-01-2013 3:25 PM
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Started working for about 10 mins and then constant disconnect after every 10 mins.
The issue is with my line/plusnet because with the help of a plusnet adviser we tried it through the modern direct and the disconnections continued.
Now awaiting a phone call from the technical side. Anyone had a similar issue?
Re: New fibre customer - Constantly disconnects
09-01-2013 3:28 PM
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Re: New fibre customer - Constantly disconnects
09-01-2013 3:40 PM
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Re: New fibre customer - Constantly disconnects
09-01-2013 3:44 PM
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I'm currently looking into this for you, I'll update you shortly.
Chris
Re: New fibre customer - Constantly disconnects
09-01-2013 5:11 PM
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Re: New fibre customer - Constantly disconnects
09-01-2013 5:27 PM
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Quote from: chrispurvey I ran through the faults process and amended a couple of thing on your line, it's seems that you've been connected for an hour now? Does it seem better from your side?
Hello the connection seems to have become stable for now. Internet is fine and running at 35-40mb. Thanks for the swift reply and assistance.
Re: New fibre customer - Constantly disconnects
09-01-2013 5:29 PM
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Re: New fibre customer - Constantly disconnects
09-01-2013 6:56 PM
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Re: New fibre customer - Constantly disconnects
09-01-2013 10:21 PM
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https://portal.plus.net/my.html?action=data_transfer_speed
http://www.speedtester.bt.com/
Re: New fibre customer - Constantly disconnects
09-01-2013 11:15 PM
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Re: New fibre customer - Constantly disconnects
09-01-2013 11:47 PM
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Re: New fibre customer - Constantly disconnects
10-01-2013 12:39 AM
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adie:quote
Re: New fibre customer - Constantly disconnects
10-01-2013 9:02 AM
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Your connection still looks stable, is that the case for you?
Re: New fibre customer - Constantly disconnects
10-01-2013 1:15 PM
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dick:quote
Re: New fibre customer - Constantly disconnects
12-01-2013 11:41 AM
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