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New customer - no internet

marcinpmiska
Newbie
Posts: 1
Registered: ‎17-04-2020

New customer - no internet

Hello, I received an email from PlusNet saying that my broadband service has been activated and is running. I plugged in PlusNet router and 45 minutes later internet light stays red. PlusNet customer service line is closed, I tried do broadband check after logging in to my PlusNet account, but it ends with error every time - shows that I can't report faults on my own broadband. What's going on?!
1 REPLY 1
dvorak
Moderator
Moderator
Posts: 25,102
Thanks: 4,585
Fixes: 1,167
Registered: ‎11-01-2008

Re: New customer - no internet

Update: customer is now online
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