New customer, 'looking up...' issue

[#1]

Having just switched to Plusnet from Nildram, I've been relatively pleased by the general service offered.
However, using Firefox (on Mac OS X 10.5) whenever I go to a website, it reports 'looking up <website>' in the bottom corner for a good 10-15 seconds before loading the website, browsing the actual website is fine, but it's the initial connecting phase that is slow and something I'm definitely not used to.
Is this a problem or something to be expected? I personally don't feel like I could put up with it in the long term, and if it's a common 'feature' of Plusnet i'll be leaving before my first month is up!
Thanks,

[#2]

Sounds initially like a DNS problem.

[#3]

Try changing your DNS settings to use OpenDNS and seeing if that helps.

[#4]

Did you have the Nildram DNS lookups hard coded into your router

[#5]

Flushed my DNS, and tried OpenDNS - still having the same issue.
I'm using the Plusnet router btw.

[#6]

How did you set the openDNS in the router
I ask because it can only be done  by a telnet command on the 585v6 and I can't see the 585v7 being different
This is how it was done on the 585v6

Quote

Telnet in... dns server route add dns=4.2.2.1 metric=1 intf=Internet dns server route add dns=4.2.2.2 metric=1 intf=Internet where 4.2.2.1/4.2.2.2 = new DNS server to be added

The effect of the metric=1 is to give them a higher priority than the automatic ones

[#7]

Quote from: Oldjim

How did you set the openDNS in the router I ask because it can only be done  by a telnet command on the 585v6 and I can't see the 585v7 being different

I used telnet commands to do it.
I think i've found the solution though. It's the wireless in the 585v7 router. I've just connected my Macbook via ethernet as a last resort and it runs absolutely perfectly now.
Thanks anyway lads, hope this can help people out.
On a side note, anyone have any idea why the wireless is causing this issue?

[#8]

try using a wireless scanner app to see what channels your negbours are using and switch your wireless to a channel not/under used.

[#9]

Just tried that, no luck. Do you reckon it's just the Thomson having poor compatibility with the Airport of my Macbook?
adie:quote

[#10]

Hi Steedmalbranque,
Have you tried changing the wireless channel on your router at all to see if this helps at all?
PS: Why did you leave Spurs? 😐

[#11]

Thanks James, I just joined today and have had a night of frustration until I tried switching from channel 1 to 11 , now it  works a treat and no longer slower than dial up.
In case any one else is having a problem with their MacBook going like a snail using a wireless connection  this is how I did it I logged on to my router (the Thomson one) then went here ...
home> home network> interfaces > WLAN:PlusnetWireless then clicked  configure at the top right, changed channel selection to manual , changed number to 11 and now I'm away with it.
Hope this helps someone.

[#12]

Welcome to the forum Stephen

[#13]

Quote from: SteedMalbranque

Just tried that, no luck. Do you reckon it's just the Thomson having poor compatibility with the Airport of my Macbook?

The WiFi and TCP/IP protocols are not related to specific vendors - they are standardised to a certain level across all implementations.