cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

New connection - Slow speed

TheFlames1980
Dabbler
Posts: 14
Thanks: 1
Registered: ‎05-10-2014

Re: New connection - Slow speed

‎04-11-2014 2:49 PM

Quote from: Townman
Glad to learn that you have a resolution.  What is your synch speed now?

It's now running at 10.5 mb down 0.75mb  up
Message 16 of 17
(201 Views)
0 Thanks
Townman
Superuser
Superuser
Posts: 23,016
Thanks: 9,605
Fixes: 160
Registered: ‎22-08-2007

Re: New connection - Slow speed

‎04-11-2014 2:56 PM

If that is synch speed (as opposed to a data speed test) it us some way short of the 14Mbps your attenuation would suggest for your line.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Message 17 of 17
(201 Views)
0 Thanks