New Router No Internet Access

[#1]

Hi there,
I purchased a third party router as Plusnet told me my internal equipment could be the cause of the problem with the upsync speed. I'm using TP-LINK Archer D2.
I enter all of the details but I can't seem to get the internet access. All of the lights light up on the router but no internet access.
Broadband Username/Login name username@plusdsl.net
Connection Type / Encapsulation PPPoA /PPP over ATM
Password The password you use to log in to this website
Virtual Path Identifier (VPI) 0
Virtual Channel Identifier (VCI) 38
Multiplexing method VC Based / VCMUX / VC-Multiplexing
I enter all of the details and everything is connected. It can't seem to find the DNS, IP or gateway. When I click "setup automatically" it finds PPPoe..... Every connects the internet lights up but still no internet access.
This is really frustrating! 

[#2]

Does the router diagnostics page show and xDSL statistics?
Have you re-used the RJ11 lead from your old router?  If so, try the one that came with the TP-Link.

[#3]

Hi thanks for the reply.
Everything is working! I was supplied with the wrong username. Thank you Lee.