New Plusnet Fibre Speed ?
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New Plusnet Fibre Speed ?
03-04-2013 2:12 PM
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Earlier it was around 37mb using BT and Speedtest.net
However all the tests using BT speed tester seem to currently only now suggest 25mb download and about 17mb upload. When I do further diagnostics option it comes up with an error to try again later...
Similar results are shown on speedtest.net
Is this normal in the first 24 hours and should this speed increase again ?
According to the member centre the details are:
Estimated line speed:
71Mb (Accurate to within +/- 1Mbit) - Checked on 2013-03-20 13:32:38
Current line speed:
78 Mb
Any guidance would be great.
Toby
Re: New Plusnet Fibre Speed ?
03-04-2013 2:20 PM
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Are you running the speed tests wired/wireless to the router?
Re: New Plusnet Fibre Speed ?
03-04-2013 2:24 PM
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Re: New Plusnet Fibre Speed ?
03-04-2013 2:29 PM
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I think the PN profile looks fine - so you should be up to speed. It's probably worth getting your IP Profile from the BT Checker (Further Diagnostics page) once that's been updated for your new fibre connection.
Re: New Plusnet Fibre Speed ?
03-04-2013 3:34 PM
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Re: New Plusnet Fibre Speed ?
03-04-2013 7:40 PM
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Re: New Plusnet Fibre Speed ?
03-04-2013 7:42 PM
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What do you have for current/estimated line speeds here: https://portal.plus.net/my.html?action=data_transfer_speed ?
Re: New Plusnet Fibre Speed ?
03-04-2013 8:04 PM
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Re: New Plusnet Fibre Speed ?
03-04-2013 8:12 PM
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Edit: Could you also do a BT Speed Test and then run the Further Diagnostics and post the results of that (IP Profile etc.)?
Re: New Plusnet Fibre Speed ?
03-04-2013 9:23 PM
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Re: New Plusnet Fibre Speed ?
03-04-2013 9:30 PM
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The result will give the downstream BT IP profile for the line (Profile x1.033 = sync speed on FTTC). The Current Line speed (Login required) should update in due course to match the BT IP Profile but this can lag behind by several days!
@tijara33
For a single user, possibly not unless you are downloading large files, streaming several channels of HD TV and playing some on-line games all at the same time which of course in a family household with children and their friends could easily happen and consume that bandwidth . HTH.
Re: New Plusnet Fibre Speed ?
03-04-2013 9:35 PM
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Can you run the BT Speedtester (Diagnostic) as explained above with a new PPP session, and then post the BT IP Profile.
Also the Estimated speed should give a possible "range" as well.
Re: New Plusnet Fibre Speed ?
03-04-2013 11:21 PM
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1. Best Effort Test: -provides background information.
Download speed achieved during the test was - 45.57 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
2. Upstream Test: -provides background information.
Upload speed achieved during the test was - 15.68Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Re: New Plusnet Fibre Speed ?
04-04-2013 12:27 AM
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that's fine, copy and pasting the BT speedtest results is the best way, the "share results" applies to the speedtest.net not the BT tester, but speedtest.net doesn't tell you your profile.
So providing you did drop your PPP session and establish a new one, then that IP Profile should be a genuine reflection of your current connection and that there is not much wrong with that. Do you know how far you are from the Cab out of curiosity?
The actual achieved download speed however is not at all good. Could be a Gateway problem.
Check which Gateway you are on, make a note, then login to the router, drop the PPP session again and Connect after 30 seconds. Then check again which Gateway you are on hopefully it will be a different one, if so, run the first part of the BT Speedtest again and seen if there is any difference and post all the info.
Re: New Plusnet Fibre Speed ?
04-04-2013 1:20 AM
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When I posted that last set of diagnostics, I had indeed dropped the PPP first. The Gateway I was connected to was ptn-ag04 in Telehouse North.
Dropped PPP again and got connected to gateway ptw-ag02 in Telehouse West.
Results of diagnostics pretty much the same:
1. Best Effort Test: -provides background information.
Download speed achieved during the test was - 46.43 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
2. Upstream Test: -provides background information.
Upload speed achieved during the test was - 16.09Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Will try again to connect to another gateway.
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