New Manage My Mail functionality
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New Manage My Mail functionality
29-05-2008 1:55 PM
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FYI, I've just posted the following planned maintenance post. I've attached a screengrab of where to find the new functionality.
Not a major change but saves people having to raise tickets if they want this doing.
Quote Planned Manage My Mail Maintenance - Thursday 29th May 2:00pm-4:00pm
Maintenance Window:-
Thursday 29th May 2:00pm-4:00pm.
Service Affected:-
Manage My Mail.
Duration of expected customer impact:-
No negative customer impact is expected.
Detailed description of work to be performed:-
We will be introducing additional functionality to the Manage My Mail tool in the Member Centre that will allow customers the ability to completely turn off the delivery of email to specific domains on their account. Up until now this feature has only been available on request by raising a ticket to our support centre.
Expected customer impact:-
Customers will notice an additional 'Block all email to this domain' check-box under the 'Spam' tab of the Manage My Mail tool in the Member Centre.
Other Notes:-
None.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: New Manage My Mail functionality
29-05-2008 3:11 PM
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At present oldjim@username.plus.com and oldjim@myothersite.co.uk are not differentiated. Does this mean that this is no longer true and, if so, will the differentiate extend to individual mailboxes.
Re: New Manage My Mail functionality
29-05-2008 3:56 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: New Manage My Mail functionality
29-05-2008 5:23 PM
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Quote from: Bob You can't have different mail boxes for each domain though. All this new functionality allows you to do is turn each domain (and *all* email addresses associated with it) 'on' or 'off'.
If you can't have different mail boxes for each domain then all mail boxes must be associated with all domains. If you then "turn one domain (and *all* email addresses associated with it off" surely you will be doing the same for the other domain, or have I missed something?
Re: New Manage My Mail functionality
29-05-2008 6:19 PM
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I now no longer get non spam messages - except duplicate PN messages to free-online. can I switch that off as it is the default address?
Re: New Manage My Mail functionality
30-05-2008 12:08 AM
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Quote from: madjbright If you can't have different mail boxes for each domain then all mail boxes must be associated with all domains. If you then "turn one domain (and *all* email addresses associated with it off" surely you will be doing the same for the other domain, or have I missed something?
Perhaps I haven't worded things too well?
Imagine the following scenario...
You are a PlusNet customer with the username 'turnmeoff'. By default all your email addresses fall under the domain @turnmeoff.plus.com. You have 3 mailboxes on your account:
fred@turnmeoff.plus.com
dave@turnmeoff.plus.com, and
bob@turnmeoff.plus.com
Let's assume you're getting heavily spammed to these addresses (perhaps following the webmail incident last year).
You register the domain name @leavemeon.co.uk and host this on your account.
You still have three mailboxes and email will be delivered to them as follows:
fred - This receives email to fred@turnmeoff.plus.com and fred@leavemeon.co.uk
dave - This receives email to dave@turnmeoff.plus.com and dave@leavemeon.co.uk
bob - This receives email to bob@turnmeoff.plus.com and bob@leavemeon.co.uk
You want to keep on receiving email to your new @leavemeon.co.uk, but you want to get rid of all the spam that's being sent to the turnmeoff.plus.com addresses.
All you would need to do is select the 'Block all email to this domain' checkbox for the turnmeoff.plus.com domain under the 'Spam' tab of the Manage My Mail tool and apply the settings.
@pierre_pierre, yes you can switch off the email to the Free Online addresses. You will still receive the email to your other domains.
Let me know if this still isn't clear.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: New Manage My Mail functionality
30-05-2008 6:59 AM
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Just checked the recent ones, they are envelope to free-online.co.uk and cc .me.uk, If I turn off the free-online one will I get the CC ones OK?
Re: New Manage My Mail functionality
30-05-2008 9:24 AM
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Should be able to go nearly spam-free now using my free .uk domain name.
Re: New Manage My Mail functionality
30-05-2008 10:07 AM
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Quote from: pierre_pierre Just checked the recent ones, they are envelope to free-online.co.uk and cc .me.uk, If I turn off the free-online one will I get the CC ones OK?
Yes, you should.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: New Manage My Mail functionality
31-05-2008 3:25 PM
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Now applied the blanket ban to Free-online.co.uk- let hope for a big reduction
Re: New Manage My Mail functionality
02-06-2008 10:18 AM
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just out of interest, how are your spam levels looking now that you have turned the freeonline domain off?
Re: New Manage My Mail functionality
02-06-2008 1:51 PM
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Re: New Manage My Mail functionality
02-06-2008 1:53 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: New Manage My Mail functionality
02-06-2008 1:54 PM
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