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New Fibre Install. Went Well, But............
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Re: New Fibre Install. Went Well, But............
02-01-2013 6:23 PM
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I can't remember who was to blame to be honest, was a bit annoyed so just listened when t was explained that a request is intiated on the Plusnet system, and should then be picked up by Openreach. There are some excellent suggestions within that thread.
Message 16 of 18
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Re: New Fibre Install. Went Well, But............
03-01-2013 11:34 AM
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Well Openreach engineer, has come and gone. Carried out checks on his JDSU and they all passed. He then went off and and checked a few joins on the cable run, and said that he re-terminated some and had got a few errors down. Net result = not much difference. He reckons that for the line length that what I am getting is pretty good. I have included the latest wired speed test results. I note that the IP profile has risen slightly. Can a PN staff member take a look and decide what the next step is? Many thanks.
1. Best Effort Test: -provides background information.
Download Speed
24.49 Mbps
0 Mbps 0 Mbps
Max Achievable Speed
Download speedachieved during the test was - 24.49 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-0 Mbps.
IP Profile for your line is - 26.91 Mbps
2. Upstream Test: -provides background information.
Upload Speed
4.59 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 4.59Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
1. Best Effort Test: -provides background information.
Download Speed
24.49 Mbps
0 Mbps 0 Mbps
Max Achievable Speed
Download speedachieved during the test was - 24.49 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-0 Mbps.
IP Profile for your line is - 26.91 Mbps
2. Upstream Test: -provides background information.
Upload Speed
4.59 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 4.59Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Message 17 of 18
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Re: New Fibre Install. Went Well, But............
04-01-2013 12:52 PM
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Well things have degraded over night.I have now lost around 2Mb off my download speed, and 4Mb off my Ip Profile. Please see latest wired test from Bt Speedtester.
. Best Effort Test: -provides background information.
Download Speed
22.54 Mbps
0 Mbps 0 Mbps
Max Achievable Speed
Download speedachieved during the test was - 22.54 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-0 Mbps.
IP Profile for your line is - 23.02 Mbps
2. Upstream Test: -provides background information.
Upload Speed
3.84 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 3.84Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
I know that you have passed the fault back to Openreach, but from going from a estimate of 47Mb/s, to having 25Mb/s and now down to 22Mb/s is very dissapointing, please can you advise what the next course of action is.
. Best Effort Test: -provides background information.
Download Speed
22.54 Mbps
0 Mbps 0 Mbps
Max Achievable Speed
Download speedachieved during the test was - 22.54 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-0 Mbps.
IP Profile for your line is - 23.02 Mbps
2. Upstream Test: -provides background information.
Upload Speed
3.84 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 3.84Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
I know that you have passed the fault back to Openreach, but from going from a estimate of 47Mb/s, to having 25Mb/s and now down to 22Mb/s is very dissapointing, please can you advise what the next course of action is.
Message 18 of 18
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- New Fibre Install. Went Well, But............