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New Customer Router Not Required

Anointed1
Hooked
Posts: 5
Registered: ‎16-05-2018

New Customer Router Not Required

Hi,
I am intending to switch to Plusnet but don't need/want the router as I already have. Can I specify at point of opening contract to decline router? All I need is config settings.

Thanks!
2 REPLIES 2
jab1
Seasoned Hero
Posts: 8,251
Thanks: 1,818
Fixes: 91
Registered: ‎24-02-2012

Re: New Customer Router Not Required

I can't be 100% certain here, but I think the default these days is specifying than you want a router at point of order.

For the config settings see HERE 

John
Walter
Rising Star
Posts: 80
Thanks: 9
Registered: ‎28-06-2007

Re: New Customer Router Not Required

I believe some settings on the router are 'hard wired' so that you are not able to change them as you would be able to do on your own  router. Speak to technical services first as they should understand your request and offer you best help whereas sales personnel may not.

Good luck and welcome to the brand!