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New Customer. Authentication failed.
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New Customer. Authentication failed.
08-02-2014 2:16 PM
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Hi, I hope someone can help. I've tries to phone customer support but the queue times at 45 mins.
I have very recently joined plus net, my broadband light is green and connected but when i try to connect to the internet
it comes up with 'Authentication Failed'.
I am new to this so am unsure of what to do.
Many thanks
Liz
I have very recently joined plus net, my broadband light is green and connected but when i try to connect to the internet
it comes up with 'Authentication Failed'.
I am new to this so am unsure of what to do.
Many thanks
Liz
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Re: New Customer. Authentication failed.
08-02-2014 2:24 PM
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Liz,
Sadly you'll have to wait in queue for customer support to activate account. Did you migrate from another provider?
Sadly you'll have to wait in queue for customer support to activate account. Did you migrate from another provider?
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Re: New Customer. Authentication failed.
08-02-2014 2:48 PM
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