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Network Connectivity ADSL service status

shutter
Community Veteran
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Registered: ‎06-11-2007

Network Connectivity ADSL service status

I am getting slow speeds again, since about 17:00 this evening, it has dropped by 50% since this mornings checks.
Having checked the "service status" messages, the last one was dated 20/11/2009  which said work had been done on some re-wiring and as a consequence, speeds during the evening would improve...  also it appears they were so pleased that everything was working properly they reverted to "Plan A working" for the weekend,
and a proviso...
Quote

We will remain operating under 'Plan A' over the weekend and will review the situation again on Monday when we will provide another update.

however, today is Tuesday 24/11/2009, and no update has been posted, nor any reasons given for slow speeds this evening... ?
comments and excuses please
EDIT
I am on pcl-ag04
6 REPLIES 6
shutter
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Re: Network Connectivity ADSL service status

Just thought I`d add some more grist to the mill
Sunday BT speed test result...
14:53  Sunday 22 Nove
Download  Speed
850 Kbps


0 Kbps 1000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 850 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :1344 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)

IP Profile for your line is - 1000 Kbps
My router stats..... Same time sunday...
                                  Downstream  Upstream
Rate (Kbps):                1344  448

SNR Margin (dB):          9.3          20.0
Attenuation (dB):                  63.5  25.5
Output Power (dBm):  12.1  18.4
Current router stats @ 20:20 24th  November 2009
                                      Downstream  Upstream
Rate (Kbps):                 1856              448

SNR Margin (dB):         5.3                  19.0
Attenuation (dB):          63.5  25.5
Output Power (dBm):       11.9  18.7

(N.B. the SNR figure dropped dramatically yesterday afternoon from 9.3 to 5.8 resulting in the increased "Downstream " figure...)

My broadband speed test results,
Date                            Download Speed                              Upload Speed 
Today        20:26  585 kbps (73.1kB/s)    295 kbps (36.9kB/s)
Today        20:15  385 kbps (48.1kB/s)    375 kbps (46.9kB/s)
Today        19:50        602 kbps (75.3kB/s)    372 kbps (46.5kB/s)
Today        19:36  469 kbps (58.6kB/s)    360 kbps (45kB/s)
Today        18:50  558 kbps (69.8kB/s)    358 kbps (44.8kB/s)
Today        18:29  510 kbps (63.8kB/s)    376 kbps (47kB/s)
Today        18:19  469 kbps (58.6kB/s)    371 kbps (46.4kB/s)
Today        18:18  478 kbps (59.8kB/s)    369 kbps (46.1kB/s)
Today        17:57  640 kbps (80kB/s)         371 kbps (46.4kB/s)
Today        17:09  426 kbps (53.3kB/s)    372 kbps (46.5kB/s)
Today        17:08  522 kbps (65.3kB/s)    373 kbps (46.6kB/s)
By the way.... I am running Router Stats, and have graphs for the past 48 hours.
jelv
Seasoned Hero
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Re: Network Connectivity ADSL service status

Quote from: shutter
however, today is Tuesday 24/11/2009, and no update has been posted, nor any reasons given for slow speeds this evening... ?

Apart from the one Posted on: Tuesday 24 November 2009, 20:10 - 20 minutes before your second post.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
shutter
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Re: Network Connectivity ADSL service status

Which I have just seen and noted..... not much good putting  "sorry  :'("  after the last couple of weeks problems which were supposed to have been sorted out.
Will we be only paying half (or even less) this month because we are all getting only half the speed we normally get...... I doubt it...
just done a speed check.... my line is rated at 1.8m  look at this....
Date                      Download Speed                Upload Speed 
Today 20:40  341 kbps (42.6kB/s)                  280 kbps (35kB/s)
Strat
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Re: Network Connectivity ADSL service status

http://portal.plus.net/support/service/problems/problem.php?intProblemId=59438
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bobpullen
Community Gaffer
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Re: Network Connectivity ADSL service status

I'll post the update to the main Network Capacity thread now. I would have done this earlier had the more recent problem not reared its head Sad
Edit: now posted, I need to dash for a train now guys but will try and pop back in here when I get back home (and will keep an eye on things from my mobile).

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

shutter
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Registered: ‎06-11-2007

Re: Network Connectivity ADSL service status

Thanks Bob.... have a safe journey home... get some rest, and come back tomorrow to sort it all out.  Wink