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Nearly a month of issues, left with no broadband on Xmas day.

Grafter
Posts: 28
Thanks: 1
Registered: ‎07-12-2020

Nearly a month of issues, left with no broadband on Xmas day.

Hello, I have had the worst customer experience in 9years of using plusnet this past month.

Can anyone help?

My router is connecting to ADSL but not receiving internet settings due to a LCP negotiation timeout. It has been cycling for about a day now without connecting.
1 REPLY 1
All Star
Posts: 2,020
Thanks: 232
Fixes: 24
Registered: ‎02-08-2007

Re: Nearly a month of issues, left with no broadband on Xmas day.

Try relevant links below; Merry Christmas.
You could try resetting your router; this often needs end of a paperclip
inserted into the relevant hole.